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Insurance

Recovery of Insurance Claim

According to research, about ₹12,000 crore of unclaimed money in India lies with insurance companies. You may be wondering how such a large amount of insurance is pending — there are many reasons: untraced nominees, lapsed policies, outdated bank/contact details, and matured policies where the proceeds were never collected. We help you recover what's rightfully yours.

Quick Snapshot

A lapsed or matured policy doesn't mean the money is gone.

Millions of insurance policies go unclaimed every year — maturity benefits not collected, death claims not filed, surrender values forgotten. The money doesn't vanish immediately. We help you trace and claim it before it does.

What's Included

  • Policy tracing using IRDAI's Bima Bharosa portal
  • Claim form preparation and submission to insurer
  • LIC and private insurer claim coordination
  • Death claim filing for families of deceased policyholders
  • Follow-up with IRDAI grievance system if insurer delays

Who It's For

Policyholders who forgot about old policies, families of deceased who are discovering insurance assets, or anyone whose claim was rejected and needs a second attempt.

⏳ If a policy goes unclaimed for 10 years after maturity, proceeds move to the Senior Citizens' Welfare Fund — act before that happens.

Recovery of Insurance Claim — Complete Guide

According to a research, about 12,000 crores unclaimed money in India lies with insurance companies. Now you might be wondering how such a large amount of insurance is pending. There are many reasons for this. Let's understand one by one.

Loss of policy paper

We take the insurance policy but we cannot handle their papers properly. Imagine that you took the policy of an Insurance company and lost its paper and you know that it is more than a shock for you. But we want to tell you that you do not have to worry about it. For recovering a lost policy papers following documents are required:

  • Application written to Insurance Company citing the reason of loss, Policy number, date of loss, etc. Some insurance companies charges fees as well for issuing duplicate Policy paper. If it is a joint policy then all holders should sign the application.
  • Some insurance companies ask policy holder to publish an ad in the Newspaper where Policy Paper are lost.
  • Indemnity bond — This act as a surety to Insurance Company in case of misuse of original Policy.

We at IEPFZone help client get their duplicate paper form the Insurance Companies without any hurdle.

Death of policy holder

While taking the insurance policy, it is always advisable to give the nominee name else there is no use of policy. If the policy holder dies before the maturity period, then the nominee gets the money which is called death claim.

But suppose that you named the nominee when the policy started and he/she died and you have not change the name of a nominee in the policy. In this case, if policy holder dies, then the claim settlement becomes complicated. Then there required an intervention of the court to get the succession certificate to prove that you are the legal heir and once it is set out by court the death claim money may be given to Legal Heir. All this process requires time and extra expenses such as court fees, lawyer fees, consultation service etc.

In case there is nominee available then process is little bit simple but documents required are too much to handle for an ordinary client.

We at IEPFZone help client get their claims settled in case of death from the Insurance Companies without any hurdle.

Forget about policy

The great irony of our country is that we did not know where our parents kept their investment. We did not know which insurance policy our parents have taken. If god forbids parents dies before maturity of policy then children do not have any solution as they are not aware of such policies. Such policies remain unclaimed in insurance companies.

We at IEPFZone help clients finding that unclaimed insurance money and recover them.

Who needs this?

  • Policyholders whose policies matured but proceeds were never received.
  • Nominees and legal heirs of deceased policyholders.
  • Beneficiaries of lapsed survival benefits or annuity payouts.
  • Holders of old LIC or private insurer policies with outdated bank/contact details.

Documents Required

  • Policy number (we help trace if missing)
  • PAN & Aadhaar of claimant
  • Cancelled cheque
  • Original / duplicate policy bond
  • Death certificate (for nominee claims)
  • Succession proof (where nominee is absent)
  • Indemnity bond

Our Process

  1. 1

    Trace the Policy

    Search IRDAI UPIIF, LIC and private insurer databases by name + PAN.

  2. 2

    KYC & Nomination Update

    Update KYC and ensure the nominee record is correct.

  3. 3

    Claim Form Filing

    File maturity / death / survival claim form with the insurer.

  4. 4

    Disbursement

    Amount credited to the claimant's bank account.